Callex deploys AI voice agents that answer calls, resolve common requests, and escalate when needed. With the security, reliability, and scale that regulated organizations depend on.
The stack
Most “voice AI” leaves you wiring vendors together yourself. You get a carrier, a transcriber, a model, a voice, and a brittle glue script to hold them in place. Callex unifies them into a single managed platform, integrated and accountable across the call, so the flow can move from hello to done with fewer fragile handoffs.
“I need to reschedule my appointment.”
Looking up your appointment…
“Sure. What day works best for you?”
Connect common numbers and carriers. Inbound and outbound, from one line to thousands, with little to no new hardware.
Real-time transcription designed to hold up on noisy calls and varied accents, so important caller details are captured reliably.
An LLM that catches the real intent and is designed to maintain context across the call.
Natural, low-latency speech with configurable voices and careful pronunciation. It is designed to sound close to a polished service rep.
Books, orders, transfers, and updates your systems live on the call. The loop closes before they hang up.
Whether you’re a large company improving answer coverage across departments or a multinational running millions of calls a month, Callex scales to fit. Securely, while keeping headcount under control.
High-volume voice automation across every location. Built for the scale, security, and controls a global operation runs on.
Bring voice AI to a growing operation. Improve answer coverage across support and sales, and scale from one team to more of them.
Our three-step rollout takes you from your first call flow to a production-ready voice agent. You get clear communication and support at every stage.
We map your call flows, menu, and FAQs to find where a voice agent creates the most value.
We configure and deploy your voice agent. It’s shaped to your call flows and integrated with your stack, without disrupting daily work.
We review performance with you, refine the agent as your needs change, and provide a dedicated team for ongoing support.
Most teams are live within a few weeks. We start with discovery and call-flow mapping, build and test in a sandbox against your own scenarios, then roll out in phases, usually beginning with a single high-volume call type before expanding.
Callex connects over SIP and works with major carriers and telephony providers. There’s no rip-and-replace: you route a number or a specific queue to Callex and keep the rest of your setup as it is.
It takes action. Through connectors to your CRM, ticketing, and backend systems, an agent can book, reschedule, verify a caller, update records, and carry out routine tasks during the call, not just read out information.
Today Callex handles Hebrew and English for live, natural conversation. We’re expanding language coverage as we grow, and we’ll be upfront about what’s production-ready for your use case.
You define the escalation rules. When a call falls outside what the agent should handle, Callex hands it off to the right person or team with the full context of the conversation, so the caller doesn’t start over.
Tell us about your call volumes and the workflows you want to automate, and we’ll show you what Callex can do for your team.
