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Healthcare

Front-desk support that keeps working.

Healthcare — Callex voice AI

Callex voice agents handle scheduling, intake, and refills for clinics and health systems, available 24/7 and built to absorb the calls your staff can’t get to.

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What Callex handles in healthcare.

Scheduling

Book, reschedule, and remind, around the clock.

Patients call any time to book, move, or cancel appointments across providers and locations. Automated reminders help reduce no-shows with less manual follow-up.

  • 24/7 booking across providers
  • Reschedule & cancel by phone
  • No-show reduction support
Intake

Intake and insurance, before they arrive.

Agents collect demographics, verify insurance, and triage symptoms, then sync everything to your EHR so the visit starts ready.

  • Collect demographics & history
  • Real-time insurance verification
  • Syncs to your EHR
Refills & FAQs

Refills and questions, handled quickly.

Route refill requests to the pharmacy, answer medication and prep questions, and escalate to the nurse line only when it’s clinically needed.

  • Refill requests to pharmacy
  • Medication & prep FAQs
  • Smart escalation to nurse line
High-volumeWorkflows automated
FewerMissed appointments
24/7Always available

Powered by the Callex platform.

Integrations & Actions

Connect telephony, CRM, and backend systems so agents take real action, not just talk.

Voice Agents

Natural agents that understand intent and resolve more routine calls.

Analytics & Insights

Measure conversations with outcomes, transcripts, and ROI reporting.

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Ready to put voice AI into production?

Talk to our team about your use case and see Callex running on your own calls.

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